Accuracy and transparency.
Automated extraction is a powerful tool — but it isn't magic. Here's what we do, and what we ask of you.
Our commitment to transparency
ClaimFlow uses automated technology to extract data from insurance claim documents. While we strive for the highest possible accuracy, automated extraction may produce outputs that contain errors, omissions, or inaccuracies.
All extracted data should be reviewed by qualified professionals before being used for claim decisions, client communications, or any professional purpose.
Factors that may affect extraction accuracy include document scan quality, handwritten annotations, non-standard document formatting, unusual layouts, and image resolution. We recommend verifying extracted line items, amounts, and calculations against the original source document.
What we do
- Use state-of-the-art technology for maximum accuracy
- Continuously improve our extraction pipeline
- Provide tools for you to review and correct extracted data
- Clearly label all automatically generated content
Your responsibility
- Review all extracted data before professional use
- Verify amounts and calculations against source documents
- Ensure uploaded documents are legible and properly formatted
- Do not use extracted data as the sole basis for claim decisions
ClaimFlow does not provide insurance advice, legal advice, or professional claim adjudication services. The Service is designed to assist, not replace, human judgment in insurance claim processing. You shall not use automated outputs as the sole basis for any adverse claim determination.
Questions?
For the complete disclaimer language, see our Terms of Service (Section 7). For details about how your documents are processed, see our Privacy Policy.